Welcome to the official Support and Feedback hub for CFA Level 1 Journey and CFA Level 2 Journey.

We want to ensure your study grind through high finance is as smooth and crash-free as possible. If you have run into an execution bug, identified a mathematical formatting error, or want to share feedback on our satirical corporate story arcs, we are here to help!

🛠️ Known Issues & Technical Troubleshooting

The Quiz Screen is Hanging / Blank?

Our core RecallEngine database uses strict data types to parse complex financial questions. If a question asset fails to load, please ensure your app is fully updated to the latest storefront build.

In-App Purchases Not Showing Up?

If you bought the "Story Mode Pass" or a premium career shortcut tier and the regions didn't instantly open up:

1. Ensure your device is securely connected to the internet.
2. Tap the "Restore Purchases" button located inside the Settings menu framework.
3. This will force a synchronization loop with Apple/Google commerce endpoints to instantly re-verify your receipt.

📩 Reach Out to the Developer

Since this app is built and maintained by an independent engineering team, your direct bug reporting is incredibly valuable. Please send your technical logs, screenshots, or question feedback directly to:

• 📧 Support Email: [email protected]
• 🐛 Bug Report Template:
  • Device Model: (e.g., iPhone 16 Pro, Google Pixel 9)
  • Question ID: (If applicable, let us know the specific question number that caused a crash)
  • What Happened: Describe the bug or interface issue clearly.

Thank you for drilling with us! Good luck out there surviving the compliance department, dodging white-collar prison, and making it out to the great outdoors!